Privacy policy

Last updated: 31 May 2026

Who we are

The Doll Hause operates from 35-37 Palmerston Road, Boscombe, Bournemouth, BH1 4HN.

What information we collect

We may collect information you provide when you contact us, book an appointment, request training information, leave a review, buy products, or use linked booking and social platforms. This may include your name, contact details, appointment details, treatment preferences, messages and payment or order information handled by third-party providers.

How we use information

We use information to respond to enquiries, manage bookings, provide treatments and training, process product orders, keep business records, improve the website and comply with legal obligations.

Third-party services

The site links to services including Fresha, Booksy, Google, Instagram, TikTok and Facebook. Those services have their own privacy notices and may process personal information separately.

How long we keep information

We keep information only for as long as needed for bookings, customer service, accounting, legal, insurance and business record purposes.

Your rights

Depending on the circumstances, you may have rights to access, correct, erase, restrict or object to the use of your personal information. You may also complain to the UK Information Commissioner's Office.

Contact

For privacy requests, contact The Doll Hause on 07501 289396 or email admin@thedollhause.com.